Terms and Conditions

ViP Bazar – Terms and Conditions

Welcome to ViP Bazar! By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please refrain from using our website.

1. General Information

ViP Bazar provides a platform to purchase a variety of products, including home appliances, kitchen appliances, garments, baby items, and more, both online and offline. The following terms apply to all users of our website, customers, and visitors.

2. Use of the Website

  • Eligibility: To use our website, you must be at least 18 years old, or if under 18, you must have the permission of a parent or guardian.
  • Account Responsibility: You agree to provide accurate and complete information when creating an account on ViP Bazar and to update your details as necessary. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Activities: You are prohibited from using the website for any unlawful activities, including, but not limited to, hacking, data mining, or distributing malware. Any misuse of the website may result in account suspension or termination.

3. Product Information and Pricing

  • Product Availability: We strive to ensure the availability of products listed on our website. However, ViP Bazar does not guarantee the availability of any item. In the event that an item is out of stock or unavailable, we will inform you and offer alternatives or a refund.
  • Pricing: All product prices are listed in Bangladeshi Taka (BDT). Prices may change without prior notice due to market conditions, but once you place an order, the price at the time of purchase will be honored.
  • Product Descriptions: We aim to provide accurate and up-to-date descriptions of the products on our website. However, we do not warrant that the information is always accurate, complete, or error-free.

4. Ordering and Payment

  • Order Process: Once you have selected your items and completed your order, you will receive an email confirmation. Orders are considered confirmed once payment is made or upon approval of the transaction.
  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, mobile payment options, and cash on delivery. Payments must be made in full for your order to be processed.
  • Order Cancellation: You may cancel your order before it is shipped. Please contact our customer service team immediately if you wish to cancel an order.

5. Shipping and Delivery

  • Shipping: We provide shipping services to multiple regions. Delivery times may vary depending on your location and product availability.
  • Delivery Charges: Shipping fees are calculated at checkout based on the weight, size, and delivery address of your order. Some promotions may include free shipping for eligible orders.
  • Delivery Time: We aim to deliver products as quickly as possible, but delivery times may vary due to unforeseen circumstances like weather, holidays, or other external factors.

6. Returns and Refunds

  • Returns: You can return most products within 7 days of delivery if they meet our Return and Refund Policy. Certain conditions apply, and the product must be unused, in its original packaging, and in resalable condition.
  • Refunds: Refunds will be processed according to our Refund Policy. Refunds are typically issued to the original payment method and may take 7-10 business days.
  • Damaged/Defective Products: If your item is damaged or defective, please contact our customer service team immediately, and we will provide a replacement or full refund, subject to verification.

7. Privacy and Data Protection

  • Personal Data: We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
  • Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, but we cannot guarantee complete security over online transmissions.

8. Intellectual Property

  • Ownership: All content on the ViP Bazar website, including logos, images, text, and graphics, is the intellectual property of ViP Bazar and is protected by copyright, trademark, and other laws.
  • Usage: You may not copy, distribute, or modify any content from our website without our prior written consent.

9. Limitation of Liability

  • No Warranty: ViP Bazar does not guarantee the accuracy or reliability of the information on the website, and all products are sold “as is.” We are not responsible for any damages resulting from the use or inability to use the products.
  • Liability Limitations: Our liability to you for any claim arising from the use of our website or products is limited to the amount you paid for the product in question. We are not responsible for any indirect, incidental, or consequential damages.

10. Changes to Terms and Conditions

ViP Bazar reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to check these terms periodically for updates.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be resolved in the courts located in Bangladesh.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing ViP Bazar! We appreciate your trust in us.

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